Member Support
Shipping & Delivery
Delortae Agencyâ„¢ deliver our luxury products all over the world. You can rest assured once your order is placed we will move swiftly to ensure your product arrives as quickly as possible


Easy Returns
Delortae Agency™ returns policy is clear. If you receive your item and you feel it no longer meets your needs. Simply return it un used with the original packaging and security tag in place and we will refund your money with fourteen working days, no questions asked.
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Tracking Your Order
Delortae Agency™ Track & Trace your order makes it simple for you to know when your luxury item(s) will arrive. All items are sent by Royal Mail, fully insured, guaranteed signed delivery.
When you receive your confirmation of dispatch you will receive your local or international tracking reference which allows you to track your order from dispatch to delivery.
Nothing can be simplier.
Money Back Guarantee
Delortae Agency™ Money back guarantee is subject to your item being returned un used and with all the original packaging and security tag returned within five days from signed receipt. Your return will be arranged within fourteen working days, no quibbles, no questions asked. It's that easy.

100% Secure Ordering
Delortae Agencyâ„¢ use PayPal secure merchant account to handle all our transaction. No PayPal account? No problem simply contact our Client Services and will make arrangements for Direct Bank Transfer or Payment Order and your items will be dispatched immediately on funds clearing in our account.


Privacy Policy
Delortae Agencyâ„¢ Privacy Policy is one of the most robust to protect our clients privacy in the industry.
Rest assured your details are held securely for the purpose of your dealings with Delortae Agencyâ„¢ and are never sold or used by any third party. See our full policy HERE.
